New trends in 360 feedback

Recent research confirms that:
" 360 feedback has been linked to several positive outcomes like, improved performance, better interpersonal communication and smoother work relationships" Rai and Singh (2013)
Newbold (2013) identified some common pitfalls of 360 feedback: ineffective feedback process, difficult to use questionnaire, no briefings , lack of accountability and support post feedback.

"An employee or manager who actively seeks feedback about his or her job performance is assumed to be more effective in his or her job than one who does not, suggesting feedback-performance link" Asumeng (2013)

"Expectations that a single intervention of the 360 feedback process will change established levels of performance or differences to evaluations of self and others maybe unrealistic" (Shipper, 2010)

360 feedback is being used successfully as part of the performance system for decision making such as staffing, succession planning and high potential selection and development (Bracken and Church (2013)

"Perceived organisational support significantly affects employee performance" Rai and Singh (2013)

What can we offer your organisation?


We will listen to your requirements and integrate your 360 feedback into the development process you want to support. E.g High potential manager development programme, or senior manager or board development coaching. We have the expertise to design all of the workshop and programme or link your 360 into an existing programme.
Unique gaps and strengths 360 report - easily identifies development areas showing the degree of change required
An easy to complete questionnaire on phone or PC
Fully customisable - Align questions with the company's business strategy, values and culture
We help you scope out the process of implementation to avoid the pitfalls and maximise the success of your 360 process
Train your internal coaches to facilitate the feedback and provide briefings prior to the process to increase the validity of feedback
Provide external 360 facilitators if needed to give feedback in a confidential way
Project manage the 360 process for you providing updates as to the number of completed surveys, provide technical support and reduce your administrative load.
Contact Nina Len our 360 specialist on nlen@qopd.co.uk to chat over your requirement

What we offer independent practitioners

We provide a comprehensive training in 360 feedback and life time support - full accreditation
Ability to use our unique 360 system with your clients
A range of off the shelf standard questionnaires or you can have them customised to your clients behavioural questions and competencies
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